Contact us:
Email:
Sales@SteamLit.com
About SteamLit:
We are a lamp and electrical parts brand based out of Okatie, SC.
Shipping:
Most items ship within 2 business days. When possible lamps are shipped using Fullfillment By Amazon 2 days shipping.
Shipping is free for orders over $50. A $6.50 charge will be applied for orders less than $50.
We only ship within the contiguous United States. Please contact us for shipping to Alaska, Hawaii, or U.S. territories.
Shipping is via USPS priority mail (2-3 Day).
Payments:
We accept PayPal, Credit, and Debit Cards at checkout. SteamLit LLC does not retain any credit or debit card information.
Add your item(s) to your cart, proceed to checkout. Select PayPal or Credit Cards.
Returns:
We strive to provide excellent products at a great price. We do accept returns, if there is a problem with your order please contact us as soon as possible: sales@steamlit.com
If the item received is damaged: We *Must* be contacted within Five business days of receipt of the items to make a claim with the shipping company. Packages are insured during transit. Products are *NOT* insured against damage at your home, shop, or on a job site.
If we have made an error: We are always pleased by satisfying our customers. We will correct any error made by us without expense to you. Please include your invoice number and email us at Returns@steamlit.com. Please email us within Five business days of receipt of the goods to report a mistake. All returns must be received no later than 30 Days from the date of purchase.
If you have made an error: Returns will incur a Minimum $5.00 processing fee or 20% restocking fee whichever is higher. In this case, SteamLit LLC will not pay for return shipping. All returns must be received no later than 30 Days from the date of purchase.
Privacy:
Your privacy is important and we will never share or sell any personal or financial information to other entities. Your credit card information is collected online by Amazon or Paypal and never distributed to us.
Limited Warranty:
What this warranty covers: SteamLit LLC warrants your product against all defects in materials and workmanship.
For how long: Lamps 1 YEAR from the date of the original purchase. Cords 1 YEAR from the date of the original purchase. Light Bulbs 90 Days from the date of the original purchase.
What we will do: SteamLit LLC, at our discretion, will either repair or replace your product free of charge.
What we will not do: SteamLit LLC will not pay shipping charges that you incur for sending your product to us.
What you must do to maintain this warranty: Show original proof of purchase from an authorized SteamLit dealer.
Warranty Exclusions: Warranty does not apply to your product under any of the following conditions: 1. The serial number has been removed or modified. 2. Your product has been subjected to misuse or damage (including water damage, physical abuse, and/or improper installation). 3. Your product has been modified in any way. 4. Your receipt or proof-of-purchase is from a non-authorized dealer or internet auction site including E-bay, U-bid, or other non-authorized resellers.
To obtain service: 1. Contact Steamlit (warranty@steamlit.com) to obtain a Return Authorization number. 2. Properly pack your product and include: your name, complete return address, written description of the problem with your product, daytime telephone number, and a copy of the original purchase receipt. 3. Label the outside of the package clearly with your Return Authorization number. Ship the product pre-paid (insured, for your protection) to: SteamLit LLC 70 Hopsewee Drive Okatie, SC 29909.
LIMITATION OF WARRANTY: EXCEPT AS EXPRESSLY PROVIDED HEREIN, YOU ARE ACQUIRING THE PRODUCT “AS IS” AND “WHERE IS”, WITHOUT REPRESENTATION OR WARRANTY. SteamLit LLC SPECIFICALLY DISCLAIMS ANY REPRESENTATION OR WARRANTY INCLUDING, BUT NOT LIMITED TO THOSE CONCERNING THE MERCHANTABILITY AND SUITABILITY OF THE PRODUCT FOR A PARTICULAR PURPOSE. ESCORT SHALL NOT BE LIABLE FOR CONSEQUENTIAL, SPECIAL OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, DAMAGES ARISING OUT OF THE USE, MISUSE OR MOUNTING OF THE PRODUCT.
The above limitations or exclusions shall be limited to the extent they violate the laws of any particular state. SteamLit LLC is not responsible for products lost in shipment between the owner and our service center.
Other legal rights: This Warranty gives you specific rights. You may have other legal rights, which vary, from state to state.
Normal wear and tear are excluded from this warranty. There are no warranties which extend beyond the description on the face hereof. www.STEAMLIT.com
All trade names are registered trademarks of SteamLit LLC and/or respective manufacturers listed. All content on this site, such as graphics, images, logos, photos, illustrations, text, data compilations, software, and the website design, look and feel, and the compilation and arrangement are exclusive property of SteamLit LLC or its content suppliers and are protected by the U.S. and international copyright laws. You may not reproduce, modify, distribute, transmit, display, publish, license, create derivative works from, transfer or sell any such content or material from this site without the Company’s express written permission. IN NO EVENT SHALL SteamLit LLC BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING BUT NOT LIMITED TO LOST DATA OR PROFITS), OR ANY OTHER DAMAGES WHATSOEVER WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, UNDER ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS INFORMATION. THIS INFORMATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THIS INFORMATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES MAY BE PERIODICALLY ADDED TO THE INFORMATION HEREIN.